Our Policies
Our Policies
Terms of Business for Clients
Our Terms of Business outline the relationship between SME and clients, including responsibilities, fees, confidentiality, and the process for termination and complaints.
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Client Account Policy
Our Client Account is used to hold client money. We accrue interest when holding money in this account. This policy sets out how we manage this interest and what this means for our clients' money.
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Client Privacy Notice
We are committed to protecting the privacy and security of our clients' personal information. This privacy notice describes how we collect and use personal information in accordance with the GDPR.
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Data Retention Periods
Various types of work have different retention periods. Read this policy to find out how long we will keep your information and records for.
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Our Complaints Procedure
We are committed to providing a high-quality legal service to all of our clients. When something goes wrong we need you to tell us about it.
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Candidate Privacy Notice
This policy sets out how we handle and process your data when you make an application for a job at SME Solicitors.
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Payment Fraud Notice
Stay alert to payment fraud. Verify any requests for bank transfers and contact us directly if you have concerns about suspicious communications.
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Website & Marketing Policies
Here, you can view our website's Terms & Conditions, our Marketing Privacy Policy and our website's Cookie Policy.
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